unduslabs

Sebastian Undurraga

I'm a Senior Technical Program Manager at Amazon, where I design and build internal AI infrastructure for enterprise-scale AI deployment, knowledge graph architectures, AI-powered request prioritization using large language models and vector embeddings, autonomous AI for project intelligence, and AI workforce training platforms.

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Featured Work

Knowledge graphs · Enterprise AI

Enterprise Knowledge Graph Architecture

Two-tier, metadata-first design for permission-aware retrieval in enterprise AI assistants.

Role: Senior Technical Program Manager

LLMs · Embeddings · Product

AI Prioritization Engine

A full enterprise feature-request and roadmap platform: AI-driven duplicate detection, generated user stories, improved titles and content, automatic categorization, browse-and-vote, and AI-maintained roadmap.

Role: Sole designer and builder

Serverless · Bedrock · Step Functions

Autonomous AI for Project Intelligence

A serverless system that reads project data, uses AI to write standardized summaries and identify key participants, and writes results back into the project tracker, running daily without human intervention for ~1 year.

Role: Sole technical owner

EdTech · Adoption · Methodology

AI Workforce Training Platform

Interactive "learn by doing" lessons that convert non-engineers, program managers, business analysts, designers, into producers of AI-generated work. Each lesson requires the learner to produce a concrete artifact.

Role: Sole designer and builder

Analytics · Methodology

AI Adoption Measurement Methodology

A framework for disaggregating AI usage by workforce segment, so the data reveals which roles, tenures, and technical backgrounds are gaining productivity from AI tools, and which are not. Standard analytics show volume; this shows distribution.

Role: Owner and builder

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Recent Writing

June 7, 2026

Your AI Adoption Number Is Lying to You

May 28, 2026

Metadata-First Knowledge Graphs: Solving the Enterprise AI Context Problem

May 28, 2026

Show, Don't Tell: Shipping a Restaurant-Deals MVP in Two Days

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Independent Work

Personal finance · SaaS · In progress

Bills-app, Cash Flow Projection

A personal-finance application I'm designing and building independently, focused on cash-flow projection from recurring bills and transactions. Currently in active development toward a SaaS product.

open_in_newbills-app.com

Role: Independent founder, designer, and builder

About

unduslabs is the home for my independent work, writing, and portfolio. I'm an industrial engineer and MBA who builds enterprise AI infrastructure. Earlier in my career I worked on process optimization, automation, and analytics at retail, financial services, and aviation companies in Chile and the United States. Today my focus is the systems that make AI usable at scale across large organizations, the underlying knowledge architectures, the prioritization mechanisms that decide what gets built, the measurement frameworks that show what's working, and the training that brings the rest of the workforce along.

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